Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

ann Krish

March 14, 2023

1  out of  5 rating by ann Krish
"Horrible customer service. Worker is very rude"

annie koop

January 3, 2023

5  out of  5 rating by annie koop
"I’ve worked with Russ/his office for several years and have had nothing but positive experiences. Russ is very quick to answer or call/text back whenever I reach out for help with something and he gets it handled promptly and with an upbeat demeanor always! Thanks Russ for always keeping my family’s best interest in mind!"

Marrem Gago

October 11, 2022

5  out of  5 rating by Marrem Gago
"Russ is the best! Found a package deal for me that was affordable and took time to explain the coverage I have! Could not recommend him enough!!!!!"

Dan Cure

September 14, 2022

5  out of  5 rating by Dan Cure
"We’ve been a client with Russ for a year now and are more than pleased to report that his service has been an overwhelmingly positive experience. Russ is very friendly and knowledgeable and especially prompt when we have had questions and concerns. He shared his cell phone right off the bat and encouraged us to reach out anytime. We have recommended him to our own friends with the highest of confidence."


September 12, 2022

5  out of  5 rating by Laura
"Russ Vallee is the most welcoming and engaging insurance agent that I have ever worked with and he always answers the phone or gets back to you same day! That's nearly unheard of these days...thanks Russ for your exceptional service:)"

Aleace Joseph

September 9, 2022

5  out of  5 rating by Aleace Joseph
"Russ is the best I’ve ever dealt with . Very professional great customer service 👌🏼Totally amazing 🤩"

Lika Fawzy

September 9, 2022

5  out of  5 rating by Lika Fawzy
"Thank you Lamees yono for a great service I was able to save $80 a month plus I got a life insurance policy, thank you I will tell My family to stop by"

Nicole Seymour

May 18, 2022

5  out of  5 rating by Nicole Seymour
"Russ is amazing! He helped me find a great restoration team when my basement flooded! He goes way out if his way for his customers. All of my insurance is through him!"

nabil hirmiz

May 18, 2022

1  out of  5 rating by nabil hirmiz
"Just looking for there atitute !! Is this the professional again answering the customers ?? Hi Nabil, your new rate is $102.41. Your policy increased at renewal and you lost the multi line discount that you had when you had a renter's policy. This is my last text today regarding this. Best, Russ This is the professional again text me when i try to consolation for comparing price . And i start new policy with other company 70.00 $ monthly , then thank you to show yourself and state farm company it will know about there agents. Nabil, save yourself some time and switch today, ok?"

Selena Pacic

February 24, 2021

5  out of  5 rating by Selena Pacic
"Russ and his team give fantastic customer service! I've been with them for years now and they help my family and I save money every year! Lamees is our current agent and she is the sweetest."


February 22, 2021

5  out of  5 rating by MICHAEL BISHARA
"Perfect I had renewed with them many times. They really offering full support. My experience, I trust them so much You can ask as well for Ms.Lamees Yono She’s so helpful and she’s doing extra miles to do the best price to meet budget"

Rozalia Algate

January 27, 2021

5  out of  5 rating by Rozalia Algate
"The best ever. Very plesant office"

الله محبه

January 23, 2021

5  out of  5 rating by الله محبه
"Great customer service, Russ saved me over $100 a month on my auto and home"

Laconey Spencer

October 22, 2020

5  out of  5 rating by Laconey Spencer
"I love coming to see my insurance agent even doe I have to pay him most of the time but the great part about it is he makes me and my family feel like family and so kind and understand and always concern about how the family is doing Russ is a awesome guy and the greatest insurance agent ever I been with Russ so long I cannot remember the year."

Sabrina Colvin

October 21, 2020

5  out of  5 rating by Sabrina Colvin
"I've had several years of experience with Mr. Russ Vallee as my personal State Farm Agent, he is loyal to his customers, he,s understanding, he listen to your concerns and needs, he explain your policy and options to you that fits your needs. Here's something you don't know about Mr. Russ Vallee and his Staff, I explain to him that I lost my Daughter early this year and I was going through somethings he was so understanding ,he was kind, caring and patient with me and that speaks volume. His Staff and Himself took the time out of their work day to send me a sign Sympathy Card, how awesome is that what a Agent and Staff to be apart of. Once again they speak volume. And so l say l appreciate you, Thank You Mr. Russ Vallee and Staff, I'm glad to have you all service me. God Bless You and Your Staff. Stay safe."

Justin Haisha

October 21, 2020

5  out of  5 rating by Justin Haisha
"Great service!"

Audra Rice

July 24, 2020

5  out of  5 rating by Audra Rice
"Great service. Fast and Friendly. Thanks for helping us out!"

R Will

July 2, 2020

5  out of  5 rating by R Will
"I recently had my insurance evaluated due to the changes in the State of Michigan. Not only was I given a full education on the impact of the changes, but Russ helped me save some money. Made my day!"

Eboni Freeman

December 30, 2019

5  out of  5 rating by Eboni Freeman
"Highly recommend never had an issue with he."

Salisa Teat

December 20, 2019

5  out of  5 rating by Salisa Teat
"Thank you for being such a great guy."

Cassi Sluka

December 10, 2019

5  out of  5 rating by Cassi Sluka
"Russ is a wonderful agent and always has your best interest in mind. Highly recommend!"

Nakita S

October 24, 2019

5  out of  5 rating by Nakita S
"I highly recommend Russ Vallee State Farm, everyone is so helpful. And Russ is always there when you need him. I recommend them for home/Life/and auto insurance. Russ has been my agent for over 12 years."

Shawn Johnson

September 12, 2019

5  out of  5 rating by Shawn Johnson
"Russ is great agent I’ve been with them from the beginning 2013"

Tracy Thomas

September 11, 2019

5  out of  5 rating by Tracy Thomas
"This is the best State Farm agency in the world!!! Russ Vallee is always available to assist you and find the best rates possible. I wish I could give them 10 stars!"

Jamie Curtis

September 5, 2019

5  out of  5 rating by Jamie Curtis
"Love my insurance I highly recommend them to anyone they are always so nice and very helpful wouldn't dream of going any place else"