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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cathy Morris

Cathy Morris

August 7, 2024

1  out of  5
rating by Cathy Morris
"I keep getting calls from this number and I've asked many times to stop calling and they continue to call. I have phone records and times you called if I keep getting call I will contact a lawyer. I don't want state farm insurance ."
We responded:
"I'm very very sorry for bothering you. We have removed your name from all of our lists. Sometimes things 'slip through the cracks' but it is never our intention to inconvenience or annoy anyone. Deepest apologies and best regards, Russ Vallee"
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Shaberry

March 22, 2024

5  out of  5
rating by Shaberry
"If you are looking for an honest agent and reasonable rates, Russ Vallee State Farm is your place. I don't write reviews often, but would highly recommend this office. Professional, efficient and top notch service. Sherri A"
We responded:
"Sherri we are so happy to have you back! Thank you for the review."
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Ronita Bahri

March 22, 2024

5  out of  5
rating by Ronita Bahri
"Russ has been an exceptional insurance agent to work with. His professionalism, attention to detail, and dedication to finding the perfect insurance solutions for his clients are truly commendable. I greatly appreciate the time he took to understand my specific needs and provide tailored recommendations that fit perfectly. I wholeheartedly recommend Russ to anyone seeking a knowledgeable and caring insurance agent."
We responded:
"Thank you for your feedback, it's a pleasure working with you and your brother. "
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Izabelle Moleski

March 11, 2024

5  out of  5
rating by Izabelle Moleski
"Russ has been VERY VERY helpful with my boyfriend and I! Very professional, would recommend to anyone"
We responded:
"Thank you for the review Isabelle! It's been my pleasure helping you and Aiden."
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Aiden Sheppard

March 10, 2024

5  out of  5
rating by Aiden Sheppard
"Russ goes out of his way to make sure that you’re more than just a customer. I was having a problem with my billing, and Russ was incredibly helpful, and went out his way to make sure that I was made whole. Cannot recommend him enough."
We responded:
"Hey Aiden, thanks for the kind review! I'm glad you're happy. "
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Logan S

March 10, 2024

5  out of  5
rating by Logan S
"very knowledgeable and helpful"
We responded:
"Thank you Logan! We appreciate your feedback and your patronage!"
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Mrs. B

March 8, 2024

5  out of  5
rating by Mrs. B
"Thank you Russ for helping my husband and I make a smooth transition to State Farm. You provided exceptional service and saved us a great deal on our home and auto policy."
We responded:
"Thank you so much! I'm so happy we were able to provide a great experience. "
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nelson bradley

March 5, 2024

5  out of  5
rating by nelson bradley
"Russ is very knowledgeable and professional. I appreciate the time he took to find the best rates to meet my needs. I would highly recommend him."
We responded:
"Thank you so much Mr. Bradley! It's a pleasure serving you and your family."
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Kelly Hood

February 15, 2024

5  out of  5
rating by Kelly Hood
"I was looking for a new insurance company and Dara helped save me money and is very caring"
We responded:
"Thanks, we appreciate you!"
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Chris Hood

February 15, 2024

5  out of  5
rating by Chris Hood
"Dara is such a helpful and wonderful person. She actually cares about people and their circumstances. Would recommend to anyone!"
We responded:
"What a kind review! We think Dara is great too! Thank you"
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Sarah Long

February 14, 2024

5  out of  5
rating by Sarah Long
"I was able to work with Dara Dillard and what can I say…SHE IS AMAZING! Great customer service! I love how she explains things so I understand. Highly recommend her and State Farm!! 5 starts!!"
We responded:
"Thank you so much Sarah, we appreciate you!"
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Chuck Thompson

January 4, 2024

5  out of  5
rating by Chuck Thompson
"Russ is great he always takes care of you"
We responded:
"Hey Chuck! Thanks for the review, it's wonderful taking care of your insurance needs. "
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David Stritzinger

December 2, 2023

5  out of  5
rating by David Stritzinger
"Russ and Staff are very professional and fast! Great customer service! Highly recommend!"
We responded:
"Dave, thank you for insuring your business, home and auto with us. It's a pleasure taking care of you and Allen. Thank you so much for the kind review!"
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Jason Sanborn

November 15, 2023

5  out of  5
rating by Jason Sanborn
"Dara helped me out and she was amazing! The team at this office are knowledgeable and helpful! They go above and beyond to help people out!"
We responded:
"Thanks Jason, it's a pleasure serving you!"
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Linda Balakian

November 15, 2023

5  out of  5
rating by Linda Balakian
"Russ is always available to assist with issues. Dara is GREAT and really knows her stuff. If she doesn't know something she will find the answer for you.! They're both so nice and personable. Make you feel more like family then a customer. Linda B."
We responded:
"Thank you so much Linda! We feel the same way about you!"
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Kayvonna Stigall

November 15, 2023

5  out of  5
rating by Kayvonna Stigall
"We love Russ! We love StateFarm! Great Customer Service and timely feedback on questions and updates on policies."
We responded:
"Thanks so much Kayvonna! It has been a pleasure working with you and Karl for all these years. "
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levi rice

November 13, 2023

5  out of  5
rating by levi rice
"This is a great insurance company!!!…Russ is always so friendly and helpful and Dara is a awesome agent that goes above and beyond!!!…she went out her way to help me with a difficult situation!!! Thank you Dara!!!"
We responded:
"Levi, it's been a pleasure serving you and Koshun all these years. Thank you for the kind review!"
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Sarah Reinke

November 2, 2023

5  out of  5
rating by Sarah Reinke
"Dara helped us out with our insurance rates and made things very easy"
We responded:
"Thank you so much! Dara is great. "
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Clay Winowiecki

October 26, 2023

5  out of  5
rating by Clay Winowiecki
"Love this guy! He’s been my agent for 3-4 years now. He’s super nice and an all around great agent. He’s always taken care of whatever need I have immediately and cares about saving clients money while giving them a 5 star service."
We responded:
"It's such a pleasure to work with you and Margaret, thank you!"
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Tina Sakalas

October 19, 2023

5  out of  5
rating by Tina Sakalas
"I have been dealing with Dara for the past couple of years and couldn't be happier with the customer service she provides. She is always willing to go the extra mile to save her customers as much money as possible which is what you want in an insurance agent. She is an absolute joy to work with and always very pleasant and friendly on the phone. Highly recommend!!"
We responded:
"Thank you Tina! "
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Trevor Noonan

October 11, 2023

5  out of  5
rating by Trevor Noonan
"Russ and his staff are all-stars. We've had multiple carriers over the years, with Russ and the staff's care for finding the best coverage for us we feel we are finally in good hands."
We responded:
"Trevor, thanks a million for the kind review. It's easy to give great service to great people!"
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Eric Roos

September 20, 2023

5  out of  5
rating by Eric Roos
"I have many policies with this office. I could not be happier with the service I get from the workers. One in particular who always goes the extra mile for me is Dara, she definitely keeps all of my buisness in order and handles everything with a great sense of urgency. I would definitely recommend doing buisness here."
We responded:
"Thank you so much for the kind review! We appreciate your patronage. "
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Rhonda Vaughn

September 18, 2023

5  out of  5
rating by Rhonda Vaughn
"He has a really good team I talked to agent Dara dillard she really helped me so much I needed so many things insured she explained it clearly and got me a great package i thank her so much now if anything happens I’m covered thank you 🙂"
We responded:
"Thank you for your review! We're so happy to have you!"
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Nicole H

September 15, 2023

5  out of  5
rating by Nicole H
"What a wonderful experience I had here. Dara helped me and solved all my questions about getting my car insurance with ease. Was so helpful. Especially moving from out of state it's hard to find someone that you can trust and explains all your questions and is so helpful. Thanks Dara. Highly recommend."
We responded:
"Thank you so much Nicole! We appreciate your kind review."
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Alexis Rogers

September 14, 2023

5  out of  5
rating by Alexis Rogers
"Russ Vallee & his employees are very kind & helpful."
We responded:
"Thank you Alexis, we appreciate your review!"