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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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March 22, 2024

5  out of  5 rating by Shaberry
"If you are looking for an honest agent and reasonable rates, Russ Vallee State Farm is your place. I don't write reviews often, but would highly recommend this office. Professional, efficient and top notch service. Sherri A"
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March 22, 2024

5  out of  5 rating by Ro11
"Russ has been an exceptional insurance agent to work with. His professionalism, attention to detail, and dedication to finding the perfect insurance solutions for his clients are truly commendable. I greatly appreciate the time he took to understand my specific needs and provide tailored recommendations that fit perfectly. I wholeheartedly recommend Russ to anyone seeking a knowledgeable and caring insurance agent."
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Izabelle Moleski

March 11, 2024

5  out of  5 rating by Izabelle Moleski
"Russ has been VERY VERY helpful with my boyfriend and I! Very professional, would recommend to anyone"
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Aiden Sheppard

March 10, 2024

5  out of  5 rating by Aiden Sheppard
"Russ goes out of his way to make sure that you’re more than just a customer. I was having a problem with my billing, and Russ was incredibly helpful, and went out his way to make sure that I was made whole. Cannot recommend him enough."
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Logan S

March 10, 2024

5  out of  5 rating by Logan S
"very knowledgeable and helpful"
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Mrs. B

March 8, 2024

5  out of  5 rating by Mrs. B
"Thank you Russ for helping my husband and I make a smooth transition to State Farm. You provided exceptional service and saved us a great deal on our home and auto policy."
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nelson bradley

March 5, 2024

5  out of  5 rating by nelson bradley
"Russ is very knowledgeable and professional. I appreciate the time he took to find the best rates to meet my needs. I would highly recommend him."
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Kelly Hood

February 15, 2024

5  out of  5 rating by Kelly Hood
"I was looking for a new insurance company and Dara helped save me money and is very caring"
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Chris Hood

February 15, 2024

5  out of  5 rating by Chris Hood
"Dara is such a helpful and wonderful person. She actually cares about people and their circumstances. Would recommend to anyone!"
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Sarah Long

February 14, 2024

5  out of  5 rating by Sarah Long
"I was able to work with Dara Dillard and what can I say…SHE IS AMAZING! Great customer service! I love how she explains things so I understand. Highly recommend her and State Farm!! 5 starts!!"
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Chuck Thompson

January 4, 2024

5  out of  5 rating by Chuck Thompson
"Russ is great he always takes care of you"
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David Stritzinger

December 2, 2023

5  out of  5 rating by David Stritzinger
"Russ and Staff are very professional and fast! Great customer service! Highly recommend!"
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Jason Sanborn

November 15, 2023

5  out of  5 rating by Jason Sanborn
"Dara helped me out and she was amazing! The team at this office are knowledgeable and helpful! They go above and beyond to help people out!"
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Linda Balakian

November 15, 2023

5  out of  5 rating by Linda Balakian
"Russ is always available to assist with issues. Dara is GREAT and really knows her stuff. If she doesn't know something she will find the answer for you.! They're both so nice and personable. Make you feel more like family then a customer. Linda B."
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Kayvonna Stigall

November 15, 2023

5  out of  5 rating by Kayvonna Stigall
"We love Russ! We love StateFarm! Great Customer Service and timely feedback on questions and updates on policies."
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levi rice

November 13, 2023

5  out of  5 rating by levi rice
"This is a great insurance company!!!…Russ is always so friendly and helpful and Dara is a awesome agent that goes above and beyond!!!…she went out her way to help me with a difficult situation!!! Thank you Dara!!!"
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Sarah Reinke

November 2, 2023

5  out of  5 rating by Sarah Reinke
"Dara helped us out with our insurance rates and made things very easy"
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Clay Winowiecki

October 26, 2023

5  out of  5 rating by Clay Winowiecki
"Love this guy! He’s been my agent for 3-4 years now. He’s super nice and an all around great agent. He’s always taken care of whatever need I have immediately and cares about saving clients money while giving them a 5 star service."
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Tina Sakalas

October 19, 2023

5  out of  5 rating by Tina Sakalas
"I have been dealing with Dara for the past couple of years and couldn't be happier with the customer service she provides. She is always willing to go the extra mile to save her customers as much money as possible which is what you want in an insurance agent. She is an absolute joy to work with and always very pleasant and friendly on the phone. Highly recommend!!"
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Trevor Noonan

October 11, 2023

5  out of  5 rating by Trevor Noonan
"Russ and his staff are all-stars. We've had multiple carriers over the years, with Russ and the staff's care for finding the best coverage for us we feel we are finally in good hands."
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Eric Roos

September 20, 2023

5  out of  5 rating by Eric Roos
"I have many policies with this office. I could not be happier with the service I get from the workers. One in particular who always goes the extra mile for me is Dara, she definitely keeps all of my buisness in order and handles everything with a great sense of urgency. I would definitely recommend doing buisness here."
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Rhonda Vaughn

September 18, 2023

5  out of  5 rating by Rhonda Vaughn
"He has a really good team I talked to agent Dara dillard she really helped me so much I needed so many things insured she explained it clearly and got me a great package i thank her so much now if anything happens I’m covered thank you 🙂"
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Nicole H

September 15, 2023

5  out of  5 rating by Nicole H
"What a wonderful experience I had here. Dara helped me and solved all my questions about getting my car insurance with ease. Was so helpful. Especially moving from out of state it's hard to find someone that you can trust and explains all your questions and is so helpful. Thanks Dara. Highly recommend."
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Alexis Rogers

September 14, 2023

5  out of  5 rating by Alexis Rogers
"Russ Vallee & his employees are very kind & helpful."
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Len Schmidt

September 12, 2023

5  out of  5 rating by Len Schmidt
"Russ and his staff are very helpful and great to work with. We transferred our auto, home, and life policies to his office after moving to the area and they have been great to work with when adding new policies as well as dealing with claims. When we got in an accident that was not our fault Russ helped us understand the claim process and helped us find a local shop that worked well with State Farm. Thanks to his help the whole process went smoothly and we were able to bill everything directly to State Farm without going through some annoying reimbursement process. Russ even helped us find some ways to improve our policies to provide better coverage at a lower price than what we had set up with our previous agent. No one likes dealing with insurance companies but Russ and his staff do a great job to make sure you understand everything and understand how your money is being spent. Highly recommend."