Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Hardy

Kathy Hardy

June 4, 2026

5  out of  5
rating by Kathy Hardy
"I have been shopping around for the right policy for my mom's new car. Russ was incredibly knowledgeable and helpful. He found the perfect policy, comparable to the other quotes, and his quote was the lowest cost! It was an obvious choice to switch agents. Not only are my mom’s auto and home rates lower, I also know I have someone I can trust to call and answer questions or help if we ever need to file a claim. RUSS VALLEY IS HIGHLY RECOMMENDED!"
Profile photo of Say it loud

Say it loud

May 21, 2026

2  out of  5
rating by Say it loud
"Update: i am not sure what has happened over the years, Russ is not the same person I’ve dealt with years ago. Being snappy with long term customers is not very professional and has left a very unpleasant taste in my mouth. I’ve recommended many to this agency. It’s a way to respond to customers without sounding condescending and accusatory. I asked a simple question. Russ response to me was far from respectful and professional. I am seeking my insurance elsewhere. I will spend my dollars where we are appreciated and respected as a community. Racism is showing its ugly head daily in this country.

If you are looking for an honest agent and reasonable rates, Russ Vallee State Farm is your place. I don't write reviews often, but would highly recommend this office.

Professional, efficient and top notch service. Sherri A"
Profile photo of Kenny Mercier

Kenny Mercier

May 8, 2026

5  out of  5
rating by Kenny Mercier
"Russ Vallee at State Farm was a huge help getting us set up with homeowners and auto insurance after our previous insurance accidentally lapsed due to an error. We talked to Russ that morning, and he got us quoted right away and worked out a really good rate for us. By that afternoon, we already had coverage back in place and could get back to driving without stressing about it. In the middle of busy schedules and everyday life, having someone move that quickly and make the process easy was a big deal. Really appreciate Russ personally taking care of everything and making it a smooth experience. Definitely recommend Russ Vallee if you’re looking for auto or homeowners insurance!"
Profile photo of Gladys Lipiec

Gladys Lipiec

January 20, 2026

5  out of  5
rating by Gladys Lipiec
"Russ is very personable and friendly. Took all the time needed to take care of my needs."
Profile photo of Karen Lukas

Karen Lukas

January 7, 2026

5  out of  5
rating by Karen Lukas
"I have been struggling with my former Auto insurance carrier, ever since I moved back to Michigan. A good friend of mine told me to contact Russ and that's the best decision and phone call I've ever made. He was very easy to talk to and very informative. He gave me a fantastic deal that I couldn't pass up. So, thank you Russ."
Profile photo of Shawn Davis

Shawn Davis

December 15, 2025

5  out of  5
rating by Shawn Davis
"Great customer service. Best price. Switched my home and auto from Allstate to Russ at State Farm. Personalized white glove service."
Profile photo of Paul Koncz

Paul Koncz

November 21, 2025

5  out of  5
rating by Paul Koncz
"I was with progressive insurance for 7 years. Without even asking me they doubled my insurance by assuming my new daughter-in-law that moved in with us did not have her own insurance. They did not even have the courtesy enough to ask me about it. Russ and his team had contacted me in previous years to get my insurance business. I should have gone with State Farm in them years ago because they took in consideration that I was on Medicare and it reduced the medical liability portion of my car insurance. I highly recommend You give them the opportunity to show you the difference from what you presently have. My representative Jane has been very responsible and on top of every possible way for me to save money with State Farm."
Profile photo of Antonia Monteiro

Antonia Monteiro

November 20, 2025

5  out of  5
rating by Antonia Monteiro
"My experience with Russ Vallee has been excellent. They are always responsive, patient, and take the time to explain all my options. I highly recommend them to anyone looking for a professional agent"
Profile photo of Heaven Cole

Heaven Cole

September 25, 2025

1  out of  5
rating by Heaven Cole
"Terrible marketing tactics to try to get clients.

Stop texting numbers that have no affiliation with your company, it’s weird"
Profile photo of Michelle Williamson

Michelle Williamson

March 25, 2025

5  out of  5
rating by Michelle Williamson
"Best state farm agent I've ever had! So helpful having a lot of knowledge on a lot of things!"
Profile photo of Cathy Morris

Cathy Morris

August 7, 2024

1  out of  5
rating by Cathy Morris
"I keep getting calls from this number and I've asked many times to stop calling and they continue to call. I have phone records and times you called if I keep getting call I will contact a lawyer. I don't want state farm insurance ."
Profile photo of Ronita Bahri

Ronita Bahri

March 22, 2024

5  out of  5
rating by Ronita Bahri
"Russ has been an exceptional insurance agent to work with. His professionalism, attention to detail, and dedication to finding the perfect insurance solutions for his clients are truly commendable. I greatly appreciate the time he took to understand my specific needs and provide tailored recommendations that fit perfectly. I wholeheartedly recommend Russ to anyone seeking a knowledgeable and caring insurance agent."
Profile photo of Izabelle Moleski

Izabelle Moleski

March 11, 2024

5  out of  5
rating by Izabelle Moleski
"Russ has been VERY VERY helpful with my boyfriend and I! Very professional, would recommend to anyone"
Profile photo of Aiden Sheppard

Aiden Sheppard

March 10, 2024

5  out of  5
rating by Aiden Sheppard
"Russ goes out of his way to make sure that you’re more than just a customer. I was having a problem with my billing, and Russ was incredibly helpful, and went out his way to make sure that I was made whole. Cannot recommend him enough."
Profile photo of Logan S

Logan S

March 10, 2024

5  out of  5
rating by Logan S
"very knowledgeable and helpful"
Profile photo of Mrs. B

Mrs. B

March 8, 2024

5  out of  5
rating by Mrs. B
"Thank you Russ for helping my husband and I make a smooth transition to State Farm. You provided exceptional service and saved us a great deal on our home and auto policy."
Profile photo of nelson bradley

nelson bradley

March 5, 2024

5  out of  5
rating by nelson bradley
"Russ is very knowledgeable and professional. I appreciate the time he took to find the best rates to meet my needs. I would highly recommend him."
Profile photo of Kelly Hood

Kelly Hood

February 15, 2024

5  out of  5
rating by Kelly Hood
"I was looking for a new insurance company and Dara helped save me money and is very caring"
Profile photo of Chris Hood

Chris Hood

February 15, 2024

5  out of  5
rating by Chris Hood
"Dara is such a helpful and wonderful person. She actually cares about people and their circumstances. Would recommend to anyone!"
Profile photo of Sarah Long

Sarah Long

February 14, 2024

5  out of  5
rating by Sarah Long
"I was able to work with Dara Dillard and what can I say…SHE IS AMAZING! Great customer service! I love how she explains things so I understand. Highly recommend her and State Farm!! 5 starts!!"
Profile photo of Chuck Thompson

Chuck Thompson

January 4, 2024

5  out of  5
rating by Chuck Thompson
"Russ is great he always takes care of you"
Profile photo of David Stritzinger

David Stritzinger

December 2, 2023

5  out of  5
rating by David Stritzinger
"Russ and Staff are very professional and fast! Great customer service! Highly recommend!"
Profile photo of Jason Sanborn

Jason Sanborn

November 15, 2023

5  out of  5
rating by Jason Sanborn
"Dara helped me out and she was amazing! The team at this office are knowledgeable and helpful! They go above and beyond to help people out!"
Profile photo of Linda Balakian

Linda Balakian

November 15, 2023

5  out of  5
rating by Linda Balakian
"Russ is always available to assist with issues. Dara is GREAT and really knows her stuff. If she doesn't know something she will find the answer for you.! They're both so nice and personable. Make you feel more like family then a customer.

Linda B."
Profile photo of Kayvonna Stigall

Kayvonna Stigall

November 15, 2023

5  out of  5
rating by Kayvonna Stigall
"We love Russ! We love StateFarm! Great Customer Service and timely feedback on questions and updates on policies."